Concord Hospitality Enterprises

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Housekeeping Supervisor

at Concord Hospitality Enterprises

Posted: 7/8/2018
Job Reference #: *FE065E63AB07E1E0
Keywords: laundry

Job Description

Requisition Number
18-1374

Post Date
7/7/2018

Title
Housekeeping Supervisor

Property
Hyatt Place Legacy Village Cleveland

City
Lyndhurst

State
OH

Description
Now Hiring: Housekeeping Supervisor

You are part of the Housekeeping team. As the Housekeeping Supervisor, you directly oversee the housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards but to make sure everything is kept in proper working order and drive guest service levels.

As a supervisor, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your team's and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs.

Ideal candidates:
• You have experience working in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality
• You are outgoing, friendly and can communicate professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver’s seat and leading others to success
• You are actively engaged and passionate about where you work
• You work with professionalism and integrity.
A full job description is available at the time of interview.

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.



Requirements
As the Housekeeping Supervisor, you directly oversee the housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards but to make sure everything is kept in proper working order and drive guest service levels.

As a supervisor, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your team's and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.