Rockwell Automation, inc.
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at Rockwell Automation, inc.
Global Sales & Marketing
No. of Positions
Software and Engineering
The commercial engineer position is a consulting role within Global Sales and Marketing that provides technical assistance and tools to Rockwell Automation sales staff, partners and customers. This person is responsible for supporting the Rockwell Automation sales team with pre-sales technical consulting which includes proof of concepts, system architecture reviews and recommendations, customer visits, and the creation of application notes and white papers. Post-sales support will also be required at times to supplement the Technical Support organization. The individual will be responsible to support commercial opportunities utilizing appropriate resources in support of many fast paced, diverse, and challenging projects. The individual will need to demonstrate an aptitude and ability to communicate and share technical information with others. A Commercial Engineer is an application expert in an assigned group of products/technologies.
Develops strategic solutions to address real-world customer automation problems including direct technical customer interaction.
Create documents such as tech notes, application notes, and white papers to illustrate product usage in customer applications, some complex in nature
Prepare technical materials, presentations and tools to improve sales force effectiveness
Serve as a Rockwell Automation technical representative internally for product development and externally to industry associations and standards committees
Interact with multiple businesses, peers, sales and marketing, and will be expected to cultivate these relationships.
Participate as a member of a team including Quality Assurance, Customer Support and Product Management, to resolve post-sales product and application issues.
EOE, M/F/Disable, Vet
- Bachelors Degree or equivalent experience
- Travel up to 25%, in support of Rockwell Automation goals and objectives such as customer visits, training and tradeshows.
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Undergraduate Degree – Electrical, Mechanical, Computer Engineering, or other related discipline.
- Ability to problem solve and respond to complex and unique situations
Excellent verbal and written communication skills
Strong time management skills
Very comfortable working independently
Ability to speak & write fluent English
Willingness to work outside of normal working hours as needed for customer meetings, meetings with global businesses, project work or event preparation
Demonstrated experience assisting customers with technology adoption and technical consulting
Demonstrated experience with proof of concept programming, system design review, application note development and system start-up support
Ability to communicate and exchange complex information effectively to customers and colleagues
Comfort presenting to groups of people on technical topics with little to no notice
Diligence to develop technical solutions while considering multiple factors and variables
Attention to detail to ensure accurate customer-facing lab documentation
Ability to work as a member of a team
Adept at balancing multiple tasks of varied importance and make good decisions based on judgement to prioritize tasks
Advanced knowledge of Rockwell Automation products, specifically the Integrated Architecture family products including: Logix Designer, Ethernet/IP, I/O, CompactLogix and ControlLogix controllers
Strong technical competency with the following specific products: Logix Designer, 5580 Controllers, 5570 Controllers, 5380 Controllers, 5370 Controllers, 1756 I/O, 5069 I/O, 5094 I/O
5 years of industry experience in a manufacturing or process environment
Understanding of software tools and network solutions relative to control systems
Strong ability to utilize features within Logix Designer to maximize productivity
In-depth knowledge of work flows within Logix Designer
Familiarity with virtualization including VMware and the ability to create, manage and distribute virtual computing environments
Understanding of basic hardware design concepts such as panel layouts, wiring considerations and hardware installation
Experience troubleshooting control systems on both the hardware and software sides
Flexibility to work effectively and positively with short-notice assignments, last minute requests and generally short timelines with changing scope and/or direction
Ability to network outside of Commercial Engineering and leverage relationships to accomplish tasks and gain information relative to products and customer solutions
Manages commercially sensitive situations appropriately, has a philosophy of prioritizing the customer first
Appreciation for team members and an understanding that they would be joining a great group within Commercial Engineering
Rock Star Attitude and passion for the work
This is a summary of the position’s responsibilities and does not reflect the entire scope of work expectations.
Rockwell Automation is an Equal Opportunity Employer – Disability and Veteran.
If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com.
Over centuries, the world has evolved and advanced. New innovations change how we work. How we live. How things get made.
The next industrial evolution is here — a new test of intelligence for humans and machines. Where breakthroughs are hard–won and success requires sifting through overwhelming data for insights, clarity and confidence.
Rather than fearing change, we embrace its possibilities. We know how to connect the imaginations of people with the potential of machines to make the world work better. More intelligent. More connected. More productive.
We stand with the problem solvers, the builders, the makers, the innovators because we belong to that community. And we stand ready to lead the way. At Rockwell Automation, we are expanding human possibility.
Mayfield Heights - Ohio, Milwaukee - Wisconsin