Weltman Weinberg & Reis Co

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Clerical Specialist

at Weltman Weinberg & Reis Co

Posted: 10/24/2017
Job Reference #: 5000255398106
Keywords: data entry, office

Job Description

Requisition Number

2506

Job Title

Clerical Specialist

Location

Brooklyn Heights, OH-1

Job Description

We have a Clerical Specialist opportunity available at our law office in Brooklyn Heights, Ohio, just 10 minutes south of Downtown Cleveland. The main responsibilities of the Clerical Specialist include preparing letters and correspondence, data entry, setting up and closing accounts, and making calls to verify consumer information. If you are a quick learner with a great focus on customer service and attention to detail, please consider applying and start a career here with us at WWR.


RESPONSIBILITIES:

  • Prepares routine, department-specific documents, letters and correspondence.
  • Contacts internal and/or external customers, attorneys and courts via mail, fax, telephone, or e-mail to provide or request needed documents and provide status updates.
  • Sets up and/or closes accounts according to established procedures.
  • Takes inbound calls, directs calls, and conveys messages, as required.
  • Makes outbound calls, verifies consumer information, reads credit bureaus and follows up on leads, as required for collections.
  • Sorts, files, locate, and distribute records, processes mail, photocopies and faxes documents.
  • Performs computer data entry to update account files.

THE SCHEDULE:

8:00am - 4:45pm, Monday - Friday


COMPENSATION AND BENEFITS:

*Hourly rate flexible based upon experience
*Paid Time Off (PTO) - 16 days annually + 7 Company paid holidays
*Competitive benefits -- Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k)
*Promotional opportunities from within the firm
*Employee Perks Available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
*On site "Bistro To Go" vending and fresh foods available
*Free parking


OUR FIRM:

With more than 85 years of experience in the creditors' rights industry, Weltman, Weinberg & Reis Co., LPA (WWR) is a nationally-recognized full-service collections firm with more than 80 attorneys and 750 total employees. We represent nearly every type of creditor, including some of the largest financial institutions in the U.S., in bankruptcy, consumer and commercial collections, litigation, and real estate default matters, with the strictest adherence to compliance and security standards and with a premium on reputation management. To learn more, please visit www.weltman.com.


WWR is an Equal Employment Opportunity (EEO) employer.


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Requirements

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED:

*High School Diploma or General Education Degree (GED)
*6 months of customer service, call center, or administrative experience
*Excellent speaking, listening, and customer service skills
*The ability to learn quickly and adapt to process changes
*Great attention to detail
*The ability to type 35 wpm with accuracy
*Knowledge of basic computer operation, including internet research, data entry, and Microsoft Excel