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Collections Specialist

at WWR

Posted: 10/24/2017
Job Reference #: 5000258935706
Categories: Collections
Keywords: collections

Job Description

Requisition Number


Job Title

Collections Specialist


Brooklyn Heights, OH-1

Job Description

Are you looking for a full time job? Are you tired of working weekends? How would you like to have more control over your paycheck?

Check out Weltman! We offer a set weekday schedule, great benefits, generous Paid Time Off (PTO), and uncapped monthly bonus potential on top of your hourly rate! In addition to of all of that, we're easy to get to, just 10 minutes south of Downtown Cleveland near Independence and the I-77/480 interchange.

We are hiring Account Resolution Specialists to join our Consumer Collections team in Brooklyn Heights. Our Account Resolution Specialists/Collectors work in a call center environment within our professional law office setting. They are responsible for making outbound calls to consumers of our clients and taking inbound calls from said consumers. As a third party representing our clients, they notify and/or locate consumers with delinquent loans and attempt to secure payment according to compliance with the Fair Debt Collection Practices Act (FDCPA), WWR's guidelines, and client standards. If you are energetic and money motivated with a strong customer service focus we want you on our team! Please read on and apply to be considered.


*3 weekdays (including Friday) - 8:00am - 4:45pm
*2 weekdays (Mon., Tues., or Thurs.) - 12:00pm - 8:45pm


*Uncapped monthly bonus opportunities
*Paid Time Off (PTO) - 16 days annually + 7 Company paid holidays
*Competitive benefits -- Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k)
*Promotional opportunities from within the firm
*Fun participation in community involvement initiatives, office parties, and competitions
*Employee Perks Available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
*On site "Bistro To Go" vending and fresh foods available
*Free parking


With more than 85 years of experience in the creditors' rights industry, Weltman, Weinberg & Reis Co., LPA (WWR) is a nationally-recognized full-service collections firm with more than 80 attorneys and 700 total employees. We represent nearly every type of creditor, including some of the largest financial institutions in the U.S., in bankruptcy, consumer and commercial collections, litigation, and real estate default matters, with the strictest adherence to compliance and security standards and with a premium on reputation management. To learn more, please visit www.weltman.com.

WWR is an Equal Employment Opportunity (EEO) employer.

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To apply: Please send resumes to careersWWR@weltman.com  


*High School Diploma or General Education Degree (GED)
*1+ Year of customer service, collections, call center, or sales experience
*Excellent speaking, listening and customer service skills
*Professional and personable demeanor over the phone
*Knowledge of basic computer operation, including internet research and data entry
*Spanish speaking is a plus